Innovative Well Solutions

Privacy Policy

Last updated: August 27, 2025

1. General Provisions

This Privacy Policy (hereinafter referred to as the “Policy”) describes how Innovative Well Solutions (hereinafter “IWS”, “we”, “our” or “us”) collects, processes, stores, and protects personal data obtained through this website (www.iws.kz), in accordance with the laws and regulations of the operating countries.

By using this website and submitting your data through forms or communications, you consent to the collection and processing of your personal data as outlined in this Policy.

2. Data Controller

The data controller is:

Innovative Well Solutions

BIN: 161040020692

Email: general.director@iws.kz

Phone: +7 7172 25 49 83

3. Data We Collect

We may collect the following categories of personal data:

Full name
Company name
Email address
Phone number
Position/title (if provided)
IP address and browser information (via analytics tools)
Any additional information voluntarily submitted through forms

4. Purposes of Data Collection

Your personal data may be used for the following purposes:

To process and respond to RFQ submissions
To provide requested services or information
To improve user experience and website functionality
To comply with legal obligations and regulatory requirements
To send communications and updates about our services (only with explicit consent)

5. Legal Basis for Processing

Personal data is collected and processed on the following legal grounds:

Your explicit consent
Performance of a contract or pre-contractual measures
Compliance with applicable laws of the operating country
Legitimate interests of IWS in improving services and ensuring security

6. Data Storage and Retention

We store personal data securely on servers located in our operating country and/or other jurisdictions where adequate protection measures are in place. Data is retained only for as long as necessary to fulfill the purposes listed above or as required by applicable law.

7. Data Sharing and Transfer

IWS does not sell or lease your personal data. We may share your data with:

Service providers involved in operating the website or CRM systems
Legal or regulatory authorities, when required by law
Third parties in the context of a corporate transaction, merger, or acquisition

If data is transferred outside of your operating country, it is done in compliance with applicable legal safeguards.

8. User Rights

In accordance with the legislation of the operating countries, you have the right to:

Access your personal data
Request correction or deletion of inaccurate or outdated data
Withdraw your consent at any time (where processing is based on consent)
Object to the processing of your data on legitimate grounds
Request restriction of processing in certain cases

Requests may be submitted to: privacy@iws.kz

9. Data Protection Measures

We implement a range of organizational and technical measures to ensure data protection, including:

Secure connections (HTTPS / SSL)
Access controls and role-based permissions
Antivirus, firewall, and DDoS protection systems
Staff training on confidentiality and data handling

10. Use of Cookies and Analytics

Our website uses cookies and third-party analytics tools (e.g., Google Analytics) to collect aggregated usage data and enhance performance. You can configure your browser settings to block or delete cookies if desired.

11. Changes to the Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. Updated versions will be published on this page with the revision date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal data, please contact us: